Refund & Return Policy
At GolfWithPing, customer satisfaction is our top priority. We want you to enjoy your purchase with total confidence. If for any reason you’re not completely happy, we’re here to help!
Returns
We accept returns within 30 days of the delivery date.
Your item must be:
Unused and in the same condition you received it
In its original packaging
Accompanied by a receipt or proof of purchase
To start a return, please contact our support team at support@golfwithping.com with your order number and reason for return.
Please do not send your item back without prior authorization — it may not be processed.
Refunds
Once we receive and inspect your returned item, we’ll notify you via email. If approved, your refund will be processed automatically to your original method of payment within 5–10 business days.
If you haven’t received your refund after 10 days, please check with your bank or credit card company — sometimes it takes additional time for the refund to be posted.
Damaged or Defective Items
We carefully inspect all items before shipping, but if your product arrives damaged, defective, or incorrect, contact us immediately at support@golfwithping.com with:
A brief description of the issue
Your order number
Clear photos showing the defect or damage
We’ll replace the item or issue a full refund — whichever you prefer.
Non-Returnable Items
Certain items cannot be returned, including:
Gift cards
Downloadable digital products
Final sale or clearance items
Exchanges
Need a different model or replacement? No problem!
Simply email us at support@golfwithping.com, and we’ll guide you through our quick exchange process.
Contact Us
If you have any questions about our Refund or Return Policy, we’re always happy to assist!
📧 support@golfwithping.com